Warranty & support

Register your Baby View

Takes two minutes and unlocks the full Bubbasafe warranty. Register your camera to activate 6 months of cover, get faster support, and stay across firmware and setup updates.

Why register

A few details now saves you time later

Registration links your Baby View to your details, so if you ever need us we can help straight away — no digging for receipts. It also activates your 6-month warranty from your purchase date.

What you get

  • Your 6-month warranty, activated. Cover starts from your purchase date once your camera is on file. Full terms live on our warranty page.
  • Faster support. Our team can pull up your order number instantly, so troubleshooting is quicker.
  • Product & firmware updates. Be first to hear about CarPlay improvements, new features and safety notices for your product.
Registration details

Register your camera

Registering your Baby View activates your 6-month warranty and links your camera to your details, so support is faster if you ever need us. Add your name, email and order number below, choose your character, and in the message please include your purchase date. Fields marked * are required.

Find this in your Bubbasafe order confirmation email (format #BS-00000).

Thanks — you'll get a confirmation email within a few minutes. Your warranty applies from your purchase date.

You're covered

What happens after you register

No paperwork to keep, no receipts to hunt down. Once you hit register, we take it from here.

Warranty activated

Your 6-month cover is logged from your purchase date.

Priority support

Your order are on file, so we can help without the back-and-forth.

Setup & updates

CarPlay tips, night-vision guidance and firmware notices — only when they matter.

Handy links

Registering does not change your rights under Australian Consumer Law. See full cover details on our warranty page.

Why register

​Why You Need to Register

Registering your Bubbasafe product helps us provide faster support and activate any applicable manufacturer or extended warranty benefits. Registration is simple and ensures we can assist you efficiently if your ever need help.

Warranty Activation & Support:

  • Warranty Records: Registering your product allows us to keep a record of your purchase details, helping us assist you more quickly with warranty enquiries.
  • Proof of Purchase: Registration helps confirm your purchase if documentation is ever misplaced.
  • Faster Assistance: Having your details on file allows our team to assess and resolve enquiries more efficiently.

Coverage Details:

  • Manufacturer Warranty: Bubbasafe products include a 6-month manufacturer's warranty, covering faults that arise from normal use during the warranty period.
  • What's covered: If a product is found to have a manufacturing defect, we may offer a repair, replacement, or store credit, depending on the nature of the issue and product availability.
  • Assessment Process: All warranty claims are assessed on a case-by-case basis to determine the most appropriate resolution.

Validation Requirements

To ensure fair and accurate assessment of warranty claims:

  • Original Purchaser: Warranty support applies to the original purchaser and is not transferable.
  • Proper Use: Products must be used in accordance with Bubbasafe guidelines and with reasonable care.
  • Time-frame: Warranty claims must be raised within the applicable warranty period.

Exclusions and Conditions:

Warranty coverage does not apply to:

  • Change of Mind: Including incorrect purchases or preference changes.
  • Misuse or Accidental Damage: Including damage caused by improper installation, modification, neglect, or misuse.
  • Normal Wear & Tear: Cosmetic wear or gradual performance changes consistence with normal use.
  • Third-Party Products: Products not manufactured or branded by Bubbasafe may by their own manufacturer's warranty.

​​Claims Process:

If you experience an issue:

  • Contact us: Email our support team with a description of the issue.
  • Supporting Information: We may request photos or videos to help assess the claim.
  • Assessment: In some cases, the product may need to be returned for inspection.
  • Resolution: If approved, we will arrange a repair, replacement, or store credit, depending on the circumstances.

​If a claim falls outside warranty coverage, return shipping costs may apply.

Additional Information:

  • Gifts & Promotional Items: Items provided free of charge or as promotional gifts are not covered under the manufacturer warranty.
  • Multiple Products: If registering more than one product from the same order, please include details in the Additional Information field.
  • Return of Non-Covered Products: If, after assessment, a product is found to be outside the warranty scope or no fault is identified, the item may be returned to you at your expense.
  • Further Details: For full warranty terms, please refer to our Warranty Information Page or contact our customer support team.
Still deciding?

Not bought your Baby View yet?

Meet Cat, Dog and Panda — the world’s first integrated car baby camera, built for families. Full HD, wired CarPlay and invisible night vision.